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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daksh Banga

April 12, 2026

5  out of  5
rating by Daksh Banga
"Jackie and Jennifer are incredible. They always take care of my family and I. Highly recommend Ian McPartlin, no doubt!"
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Marko Tomazovich

April 6, 2026

5  out of  5
rating by Marko Tomazovich
"I’ve been a customer there for years and when I call him, they make me feel like I’m a new customer. They’re always willing to do things and go out of their way for me. And Jackie And the girls are very bright and cheery all the time"
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lauren wesolowski

April 2, 2026

5  out of  5
rating by lauren wesolowski
"LOVE the girls at this Office! So helpful and really work with you to get you the best deal. Highly recommend!"
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james brown

March 25, 2026

5  out of  5
rating by james brown
"She was nice"
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Andrea Eckert

March 20, 2026

5  out of  5
rating by Andrea Eckert
"Always a pleasure meeting with Jennifer. She always makes sure I get the best rates, and treats you like family."
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Ms F. M

March 19, 2026

5  out of  5
rating by Ms F. M
"MS, JACKIE AND MS, JENNIFER ARE TWO AMAZING LADIES. I'VE BEEN A CUSTOMER FOR SEVERAL YEARS NOW!! THEY BOTH ARE KNOWLEDGEABLE, HELPFUL AND VERY CONSIDERATE OF YOUR NEEDS. I RECOMMEND THIS AGENCY!!"
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Kar Lynn

March 18, 2026

5  out of  5
rating by Kar Lynn
"Highly recommend Jennifer Pratt at State farm. Jen was so helpful with all my insurance questions in regards to my vehicle and home. Jen took the time to explain everything so I understood it all clearly. Jen was super pleasant to talk to and really took the time to help me . Thank you"
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Mike Gatto

March 17, 2026

5  out of  5
rating by Mike Gatto
"Jacky is amazing! She took care of all of my needs promptly. I’m very happy with my coverage! Thank you for your patience and help! I will definitely recommend this agent!""
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DD Mills

March 12, 2026

5  out of  5
rating by DD Mills
"Ian’s assistant is a delight! Great experience with her."
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Mary Moore

March 5, 2026

5  out of  5
rating by Mary Moore
"she the best 🤗 call ms Jennfferl she will find the dest solutionr for you and your family🥰😙😇🫡😚"
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Randy Erwin

March 3, 2026

5  out of  5
rating by Randy Erwin
"Jennifer was great to work with getting me a great deal on car insurance. She was attentive to what I needed, professional and conversational throughout the process. I enjoyed working with her."
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Lesli S

February 27, 2026

5  out of  5
rating by Lesli S
"Jen at State Farm was incredibly helpful and made getting car insurance a breeze. She’s professional, kind, and genuinely cares about getting you the right coverage. I highly recommend her if you want a stress-free experience."
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Nazni

February 27, 2026

5  out of  5
rating by Nazni
"I would like to take a moment to share my sincere appreciation forJacquelyn & Jennifer with the exceptional service they provided. They are extremely knowledgeable, responsive, and patient throughout the entire process. They take their time to clearly explain all of my options, answered every question thoroughly, and made sure I felt confident in my decisions. What truly stood out was her professionalism and genuine care. They go above and beyond to ensure everything was handled smoothly and efficiently. It’s rare to find someone so dedicated and attentive. I highly recommend Ian Mcpartlin and the team to anyone looking for an insurance agent who is trustworthy, detail-oriented, and truly committed to her clients."
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Florencia Kretzschmar

February 26, 2026

5  out of  5
rating by Florencia Kretzschmar
"I called this office to get a quote and was helped by Jen. She has answered all of my questions with exceptional service. I haven't had another agent really go through the coverages and what they mean before, so I appreciate her patience. Not to mention, I love her personality!"
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Lisa Ladonski

February 26, 2026

5  out of  5
rating by Lisa Ladonski
"I called for a quote and spoke with Jen, she was so sweet and helpful. She answered all my questions and even though the quote was a little higher than my current price, I will continue to check with this office."
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S K

February 26, 2026

5  out of  5
rating by S K
"Outstanding customer service from Jackie & Jen. These ladies are the best of the best! They are very responsive, patient, and knowledgeable, allowing me to make the best decisions. This office handles all my insurance needs. Life, Home & Auto. This agency has earned the trust of multiple members of my family."
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Sam Lombardo

February 26, 2026

5  out of  5
rating by Sam Lombardo
"Jen was so professional and helpful! She helped me get the right coverage for my home and my car. Very helpful and answered any questions I had!"
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D Cartwright

February 26, 2026

5  out of  5
rating by D Cartwright
"I have the most amazing customer solutions person working with my State Farm agent, Ian McPartlin. Shout out to Jackie Palcek for an phenomenal job helping me with my vehicle insurance verification. She went above and beyond for me to get the job done in just 2 days. Wow! 🤯 She kept me up-to-date and followed up with me through the entire process. I assumed it would takes a couple weeks and I would have to pay a fee, but was I wrong. It’s been a lot of years working with this agent and I can’t see myself going anywhere else to be honest. You have to give them a try. Ian and Jackie are really here for YOU. Thanks again for all your help Jackie!"
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Heather Adami

February 25, 2026

5  out of  5
rating by Heather Adami
"The people at this location have been very helpful and kind."
We responded:
"Thank you Heather."
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T Charles

February 19, 2026

5  out of  5
rating by T Charles
"I really like what they do for me better than any other company and agency they really looks out for me and my family also got my mom to switch her home owner insurance to them and they were even cheaper from what my mom was paying thank you all for what you do for me and I been with them for years now and a special thanks to jen she go above and beyond to help me with things"
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Nicole Zmora

February 19, 2026

5  out of  5
rating by Nicole Zmora
"Jen is the best! We have been working with her for a few years now and we have had nothing but a great experience working with her. She is knowledgeable, kind, and efficient! Whenever we need something done she takes care of it promptly. Also, Jen is always upbeat and positive so it makes doing business with her even better!"
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Nawal Wahdan

February 19, 2026

5  out of  5
rating by Nawal Wahdan
"Jackie was great as always. I always call her I need anything from State farm she's always there for me I want to thank her so much."
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Gretchen Lynch

February 19, 2026

5  out of  5
rating by Gretchen Lynch
"Jennifer has been so helpful and provided me great care and consideration. I truly appreciate the extra support and assistance I’ve received since switching over. I’m also very thankful for Jackie and the kindness and knowledge she has shown when questions have come up and needed answering. They are both so great to work with!"
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Gary Robinson

February 18, 2026

5  out of  5
rating by Gary Robinson
"I thought my experience with dealing with this group of folks was very nice and informative. Thank you guys for a very pleasant experience. kudos to Jennifer."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that your experience with our team was pleasant and informative. Jennifer will be especially happy to know she made a positive impact. We truly appreciate your trust in Ian McPartlin State Farm Insurance Agency here in Mokena, IL. Please don’t hesitate to reach out if you need anything else!"
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Emma Dombrowski

February 17, 2026

5  out of  5
rating by Emma Dombrowski
"The best insurance agent out there. The entire staff is so friendly, especially Jackie. Always going above and beyond for whatever you need!"
We responded:
"Thank you for your wonderful feedback! We’re proud to have Jackie and the entire team dedicated to providing exceptional service. It means a lot to know we’re going above and beyond for you. We look forward to continuing to support all your insurance needs!"