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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Moore

March 5, 2026

5  out of  5
rating by Mary Moore
"she the best 🤗 call ms Jennfferl she will find the dest solutionr for you and your family🥰😙😇🫡😚"
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Randy Erwin

March 3, 2026

5  out of  5
rating by Randy Erwin
"Jennifer was great to work with getting me a great deal on car insurance. She was attentive to what I needed, professional and conversational throughout the process. I enjoyed working with her."
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Lesli S

February 27, 2026

5  out of  5
rating by Lesli S
"Jen at State Farm was incredibly helpful and made getting car insurance a breeze. She’s professional, kind, and genuinely cares about getting you the right coverage. I highly recommend her if you want a stress-free experience."
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Lisa Ladonski

February 26, 2026

5  out of  5
rating by Lisa Ladonski
"I called for a quote and spoke with Jen, she was so sweet and helpful. She answered all my questions and even though the quote was a little higher than my current price, I will continue to check with this office."
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S K

February 26, 2026

5  out of  5
rating by S K
"Outstanding customer service from Jackie & Jen. These ladies are the best of the best! They are very responsive, patient, and knowledgeable, allowing me to make the best decisions. This office handles all my insurance needs. Life, Home & Auto. This agency has earned the trust of multiple members of my family."
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D Cartwright

February 26, 2026

5  out of  5
rating by D Cartwright
"I have the most amazing customer solutions person working with my State Farm agent, Ian McPartlin. Shout out to Jackie Palcek for an phenomenal job helping me with my vehicle insurance verification. She went above and beyond for me to get the job done in just 2 days. Wow! 🤯 She kept me up-to-date and followed up with me through the entire process. I assumed it would takes a couple weeks and I would have to pay a fee, but was I wrong. It’s been a lot of years working with this agent and I can’t see myself going anywhere else to be honest. You have to give them a try. Ian and Jackie are really here for YOU. Thanks again for all your help Jackie!"
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Nicole Zmora

February 19, 2026

5  out of  5
rating by Nicole Zmora
"Jen is the best! We have been working with her for a few years now and we have had nothing but a great experience working with her. She is knowledgeable, kind, and efficient! Whenever we need something done she takes care of it promptly. Also, Jen is always upbeat and positive so it makes doing business with her even better!"
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Gretchen Lynch

February 19, 2026

5  out of  5
rating by Gretchen Lynch
"Jennifer has been so helpful and provided me great care and consideration. I truly appreciate the extra support and assistance I’ve received since switching over. I’m also very thankful for Jackie and the kindness and knowledge she has shown when questions have come up and needed answering. They are both so great to work with!"
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Iurii Bednarskyi

February 13, 2026

5  out of  5
rating by Iurii Bednarskyi
"Nice to work with. Jaqueline is amazing. She is very professional and have great knowledge about policy and the whole process no matter if you need new policy or change current. I’m with them already 10+ years and very happy with State Farm and my agents."
We responded:
"Thank you so much for your loyalty and kind words! We’re thrilled to hear that Jackie professionalism and expertise have made a positive difference for you over the past 10+ years. It’s our pleasure to support you with all your insurance needs, whether it’s a new policy or updates to your current one. We truly appreciate having you as part of the Ian McPartlin State Farm family!"
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Panda Stufflebeam

August 14, 2025

5  out of  5
rating by Panda Stufflebeam
"Jennifer is very comforting when things are bad, She made me feel comfortable when switching. Love this agency!"
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Barbara Martin

July 9, 2025

5  out of  5
rating by Barbara Martin
"I am a totally satisfied customer. From the minute I was greeted by the friendly staff and eagerly met my needs. I was not rushed and fully understand my policies for both homeowners and auto insurance. Their prices beat all quotes I previously received. I highly recommended this agency."
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Bobby Olson

June 11, 2025

5  out of  5
rating by Bobby Olson
"Would highly recommend Ian and his team. I've known Ian for many years and he has always provided top notch service. Specifically yesterday, I needed to add a card to our insurance and head a deadline. Jennifer from the office called me within 3 minutes and took care of everything immediately. Talk about world class customer service. 5 stars all around. Thanks Ian and Jennifer for being awesome."
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Helen Briner

April 24, 2025

5  out of  5
rating by Helen Briner
"I am very happy with the service that I have received from Jennifer and Jacquelyn. They are both very nice and very helpful. Very nice people to do business with."
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Lb Pratt

April 4, 2025

5  out of  5
rating by Lb Pratt
"10/10 Recommend State Farm and Jen Pratt !! ~Laura Pratt"
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Thomas Tabak

December 13, 2024

5  out of  5
rating by Thomas Tabak
"Worked with Jen on multiple policies and not only was the service excellent but saved a bunch of money. Jen was professional and the correspondence was great. Highly recommended."
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Andrea Villar

December 12, 2024

5  out of  5
rating by Andrea Villar
"Jen was very helpful and patient helping me compare insurance rates when I was going car shopping. We saved so much bundling our cars, home, personal (I promise not a paid advertisement- I’ve recommended to other friends who have also saved a lot too). She was able to educate me to make the best informed decision. The staff has always been so knowledgeable and friendly."
We responded:
"Thank you for reviewing our State Farm office! Your satisfaction is our top priority! "
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Peter DiLillo

November 21, 2024

5  out of  5
rating by Peter DiLillo
"Jennifer at Ian's office reached out proactively even with a decline to switch policies about a year ago and we were able to find a great rate for both my Auto and Home. Really appreciate their accommodation, patience and assistance. Looking forward to a long (and accident free) relationship."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jason DA

October 31, 2024

5  out of  5
rating by Jason DA
"I cannot stress enough how helpful Jen was in making my monthly insurance costs dramatically lower. She was on top of everything and I hardly did anything while saving. There needs to be more people like Jen in the insurance sales industry. It was as if I had a family member on my side!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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dremac8900

October 28, 2024

5  out of  5
rating by dremac8900
"Jennifer is heaven sent definitely gets things done with no problem when it comes to my house and cars."
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Tiffany Rose

October 7, 2024

5  out of  5
rating by Tiffany Rose
"Jennifer, was extremely pleasant and helpful, on top of that she has a beautiful sense of humor; she was able to assist me with my needs without any issues. It always feels good knowing that when you call a company that the customer service which is the first impression, gives you a great impression of the overall company. Thank you so much Jennifer for your help and your kindness!"
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DENNIS KAPELINSKI

October 2, 2024

5  out of  5
rating by DENNIS KAPELINSKI
"Jennifer Pratt was an excellent choice for assisting me with my insurance needs. She was very thorough, informative, providing the appropriate coverage, offering the best options and getting any and all discounts available to me. I strongly recommend calling her for an opportunity to fill your insurance needs."
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Audrey Watson

September 17, 2024

5  out of  5
rating by Audrey Watson
"Hello Jen, thanks again for your excellent customer service!!! You always put a smile on my face ❤️."
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Sally Hamelen

September 13, 2024

5  out of  5
rating by Sally Hamelen
"We highly recommend this office. Their customer service is second to none. We have never had any claims with State Farm and when we just had storm damage they were quick, fair and honest with the approved claim. We are very grateful for everything that was done."
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Karen Gustafson

September 6, 2024

5  out of  5
rating by Karen Gustafson
"Thanks to the team at Ian's State Farm Agency. Especially to Jennifer who was super helpful with my recent bill. Having everything online can sometimes be confusing and she was so patient with my questions. Thank you!"
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Alvina Anderson-Ramey

August 27, 2024

5  out of  5
rating by Alvina Anderson-Ramey
"Jenn was amazing! She took care of all of my needs promptly. I’m very happy with my coverage! Thank you for your patience and help! I will definitely recommend this agent!"